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Tell us about your shipment and we'll get back to you within one business day.
Frequently asked questions
How long does customs clearance usually take?
For most goods with complete documentation, 2–4 business days at major ports. We flag documentation gaps before the shipment arrives to avoid surprises.
Do you handle both import and export?
Yes — most of our long-term clients use us for both directions, since the customs and freight relationships overlap heavily.
Can you work with a manufacturer we've already chosen?
Absolutely. We can run quality inspection and logistics for an existing supplier relationship without requiring you to switch manufacturers.
What payment methods do you accept for international orders?
We accept bank transfer and Letter of Credit (LC) for international orders.
What currency do you settle international payments in?
Typically AED, USD, or EUR, depending on the transaction and destination market.
Is an advance payment required?
Yes, an advance payment is required before production or shipment. Contact us with your order details for the specific terms that apply.
Is there a minimum order value for international orders?
Yes, minimum order values apply and vary by product category. Contact us with your specific requirement for details.
How long does international payment typically take to clear?
Based on our experience, international payment clearance typically takes around two months.
